• This document (“Privacy Policy”) is an electronic record in terms of: (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
  • This document is published in accordance with the provisions of Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy and terms of use for access or usage of our website www.cms.org.in (“Website”).
  • The Website is owned, registered and operated by Catalyst Management Services Private Limited (“Catalyst”), a social impact organisation, having its place of business at No. 25, Raghavendra Nilaya, AECS Layout, Ashwathnagar, Bangalore – 560 094.
  • This Privacy Policy covers: (i) the type of information collected from the users through the Website including personal data or information; (ii) the purpose, means and modes of usage of such information; and (iii) how and to whom such information which has been collected will be disclosed.
  • For the purpose of this Privacy Policy, wherever the context so requires “you”, “your” or “customer” or “user” shall mean any natural or legal person who uses the Website for availing the Services on the Website. The term “we”, “us”, “our” shall mean Catalyst, its employees, and authorised agents that perform any services on Catalyst’s behalf.

All the other defined terms shall have the same meaning as provided for under the Terms of Use, published on the Website here (“Terms of Use”).

  • We reserve the right to make changes to this Privacy Policy at any time. Any such modifications shall become effective immediately upon posting to the Website and Your continued use of the Website constitutes Your consent to such modifications. If you object to any changes, you may close your account. You agree to periodically review the current version of the Privacy Policy as posted on the Website.


  • Catalyst has created the Website solely for the purpose of providing information regarding its services to the users; showcasing Catalyst’s, products, services, providing information on Catalyst’s team, organisation, history, vacancies available, and sharing information about Catalyst’s social impact. However, for users who wish to get in touch with us, the Website contains a “contact us” webpage on which the you can submit your request for a call/e-mail from Catalyst by filling out an information form “Contact us Form”.
  • If you choose to get in touch with us through the Website, you will have to mandatorily submit the following information: (i) your full name; and (ii) your e-mail address. The data we collect on the Contact us Form constitutes “Personal Information” as defined under Section 2(i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (“SPI Rules”).
  • Automatically Collected Information: While using the Website, the Website may automatically collect certain information, including, but not limited to, the type of mobile/laptop/desktop you use, your IP address, your device operating system, etc.


  • The Personal Information collected by us shall be used for the following purposes:
  • To contact you for the purpose you have mentioned in the Contact us Form;
  • To send you information about Catalyst, its services and products or other information which we perceive may be useful to you;
  • protect you and conduct security investigations and fraud and abuse analysis (including to help us flag spam mail); and
  • comply with our legal obligations, for example when assisting governments and law enforcement agencies or regulators (as may be required by law).


  • We will disclose your Personal Information in accordance with the provisions of this Privacy Policy and the provisions of applicable law. We will only share your Personal Information to accomplish the purposes for which we have collected your Personal Information. In the event that we hire any third party, we will ensure that these third parties are contractually required to maintain the confidentiality of your Personal Information and are contractually prohibited from using your Personal Information for any other purpose.
  • We may also disclose certain information to third parties solely to help diagnose technical problems, to administer the Website, and improve the quality of the Website.
  • Notwithstanding the provisions of this Policy, we may disclose your Personal Information if (a) we have received your consent for such disclosure; (b) your safety is threated or any other party’s safety is threatened; or (c) a government, judicial or other legal requests is received by us.
  • While your privacy and the information you share is of paramount importance to us, in the event we determine at our sole discretion from information you share with us, and specifically any answer that you give to any of the confidential questions, you would affect your life, health, either mental or physical or the life, health of any other third party, then we shall inform of the same to your parent/legal guardian and or any other authority as per applicable law.


  • The Website uses temporary cookies, which are files that your web browser puts on your system when you visit the Website, to store certain information. The information collected through these cookies is used by us for the technical administration of the Website, research and development, and to improve the quality of our services.
  • We may use third party cookies to track visitor behaviour and to improve the quality of our services. However, such cookies shall not store any kind of personal information, nor shall such information be disclosed to any third party.
  • These cookies are intended to be automatically cleared or deleted when the user quits the browser application. You are encouraged to use the “clear cookies” functionality of your browser to ensure such clearing/deletion, since it is impossible for us to guarantee, predict or provide for the behaviour of your system.
  • The information we collect with cookies is not sold, rented, or shared with any third parties.


  • We have implemented industry standard security policies, rules and technical measures as required under Rule 8 of the SPI Rules to protect any kind of Personal Information that we have under our control from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. However, it is contended that no method of transmission over the internet, or method of electronic storage, is 100% secure. Thus, while we strive to protect your Personal Information, the Website cannot ensure and does not warrant the security of any information you transmit to us.


  • We retain any Personal Information that you may have provided to us, for as long as you engage our services on the Website, and for a reasonable time thereafter. Upon receipt of a request for deletion of your personal information, we will delete all personal information available on our records within a period of 30 (Thirty) business days. However, we will retain non-personal information, indefinitely.
  • If you wish to opt-out of receiving promotional, marketing and knowledge sharing communications from us, you may unsubscribe using the “unsubscribe” option provided in any of our e-mails to you. In the event you wish to stop receiving communications from us for which you had submitted your Personal Information, please write to the Grievance Officer and we will take necessary action to close your account/association with us and remove all Personal Information available on our records. Please note that once such request is processed, you may not be able to avail the services of the Website.


  • This Privacy Policy shall be governed by and constructed in accordance with the applicable Laws of India without reference to conflict of laws principles. The courts in Bengaluru, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under this Privacy Policy.
  • If You have any grievances as to the usage of any of Your Personal Information or any other privacy concerns, you can contact the Grievance Officer whose details are provided hereunder:
    Name: Raghini B
    E-mail Address: [email protected]